Privacy Policy

This policy explains how Wardour Basement Cleanup handles information from floodedbasementcleanupannapolismd.com and from calls to (410) 755-8694. The site has no contact form, no account, and no login.

A call to (410) 755-8694 reaches an independent water damage restoration company or connects to one. Those companies price and perform the work, and they are separate businesses from this site.

We receive these 4 kinds of information:

• Call details, such as your phone number and the date, time, and length of the call.
• Details you state on a call, such as your address, your water source, and your insurance company.
• Messages you send to hello@floodedbasementcleanupannapolismd.com, with your email address.
• Technical request data, such as IP address, browser type, and the page requested.

We share your call details with the company you speak with, so that company can talk with you about your basement. That company handles those details under its own practices, so ask it directly about its records.

We also share information with service providers that carry calls and host the site, for those purposes. We disclose information when applicable law requires it.

Calls can be recorded, by us, by a call provider, or by the company you speak with. Maryland Courts and Judicial Proceedings section 10-402 requires prior consent from all parties to a recorded call. You consent by staying on the line after a recording notice, and you can end the call when you do not consent.

Cloudflare hosts this site and processes technical request data to deliver and protect it. We use Cloudflare Web Analytics to see page visits and general traffic patterns.

This site uses Google Analytics to measure page visits and clicks on the call button. Google processes that data under its own privacy terms.

We keep information for as long as we use it for the purposes above or as applicable law requires. Each independent company sets its own retention for what it receives.

This site is written for adults who deal with a home or rental property, and it does not target children.

You can ask to see, correct, or delete information we hold by emailing hello@floodedbasementcleanupannapolismd.com. We answer requests as required by applicable law.

Changes appear here, along with a new date at the top of this page.